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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Bangert

Laura Bangert

August 9, 2025

5  out of  5
rating by Laura Bangert
"I needed to switch car insurance companies and Taylor reached out to me very quickly. Taylor and her team were amazing to work with getting me quotes and getting things started. I’m very happy to be apart of the State Farm family and looking forward to have amazing coverage of my vehicle."
We responded:
"Thank you, Laura! Taylor is awesome! Welcome to our State Farm family!"
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Ryan Jay

August 8, 2025

5  out of  5
rating by Ryan Jay
"I worked with Taylor on getting renters insurance. She was very helpful and sent it to my property management group the same day."
We responded:
"Thank you, Ryan! Taylor is awesome! Welcome to our State Farm family!"
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Mark Gweh

August 7, 2025

5  out of  5
rating by Mark Gweh
"My claim was done quicker than I thought. Very reliable… #TeamStateFarm!!!"
We responded:
"Thank you, Mark! That means a lot to me and the team!"
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Kayla Rand

August 7, 2025

5  out of  5
rating by Kayla Rand
"She helped me get a lower rate! She was very polite, kind and understanding. Would recommend her to anyone in the cedar rapids area. 5 stars!"
We responded:
"That's wonderful to hear, Kayla! I have an awesome team! We appreciate it so much!"
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Camila Alemi

August 6, 2025

5  out of  5
rating by Camila Alemi
"It was last minute, but she was very helpful and I really recommend her. Thank you Kari!!!"
We responded:
"Thank you, Camila! I have a great team! Welcome to our State Farm family!"
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Peggy Krohn

July 17, 2025

5  out of  5
rating by Peggy Krohn
"Great experience with getting my car fixed after accident. Very courteous and helpful."
We responded:
"Thank you, Peggy! So happy to hear about your claim experience with us! "
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Rockin Robin

June 20, 2025

5  out of  5
rating by Rockin Robin
"The office is helpful and professional! Even with roadside assistance."
We responded:
"So happy to hear everything went well for you! I have a great team. Thank you!"
Profile photo of Josie Hester

Josie Hester

June 19, 2025

5  out of  5
rating by Josie Hester
"It is always a pleasure working with Kari Klien and her team! They never fail to take the stress and frustration of having to file a claim out of the equation. We so appreciate the genuine care they take in our situation and the personal check ins on how repairs are going. Thank you, Kari and team for being our Good Neighbor!"
We responded:
"So wonderful to hear about your experience with our team, Josie. You just made our day! Thank you for being a part of our Klien Agency family!"
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cheryl sandecki

June 2, 2025

5  out of  5
rating by cheryl sandecki
"Had an accident and from start to finish, everything was handled quickly and professionally."
We responded:
"Wonderful to hear your claim went well, Cheryl! Thank you for your business over the years! "
Profile photo of Nancy Lawrence

Nancy Lawrence

April 17, 2025

5  out of  5
rating by Nancy Lawrence
"I recently needed help from my state farm ins over a car incident. They instantly went to work to solve my issues and because of this my car repair was $ covered and getting repaired now. Thank you for all you do!"
We responded:
"So happy to hear about your experience with our agency! Sydney is awesome! Thank you for your business over these years, Nancy!"
Profile photo of Cheyenne Driscol

Cheyenne Driscol

April 4, 2025

5  out of  5
rating by Cheyenne Driscol
"Kari and Taylor were amazing to work with getting me quotes and setting everything up!! Great communication and easy setup for all my insurance needs! Definitely recommend going to Kari and Taylor at State Farm for insurance needs!"
We responded:
"Thank you so much for the kind words, Cheyenne. Welcome to our family!"
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Cyndee Godlove

March 13, 2025

5  out of  5
rating by Cyndee Godlove
"Kari’s team did a great job handling my car accident claim."
We responded:
"That's wonderful to hear, Cyndee! I have a great team! Thank you for your business all these years!"
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Hazel Schmoll

February 11, 2025

5  out of  5
rating by Hazel Schmoll
"I love that they called to make sure that I was ok after the fender bender I had. I have never had that experience before. It’s so cool that they personally called me. The best team. If you are looking for affordable insurance and you know you are gonna get the best don’t hesitate just give them a call and they will work with you. I promise you won’t regret it.❤️❤️"
We responded:
"I am so happy to hear of your experience with our agency, Hazel! Yes, I have a great team! We appreciate your business. Thank you for the kind words!"
Profile photo of David Johanson

David Johanson

December 30, 2024

1  out of  5
rating by David Johanson
"Don't bother dealing because she doesn't stand behind her word I was in a pinch and they wouldn't help me out I would not go back to you even if you were the last insurance company you just don't treat people like that"
We responded:
"David, I know that eligibility for insurance may pose frustration. When your situation improves, and I hope it does, then please don't hesitate to call us back for assistance!"
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dave Pearson

December 13, 2024

5  out of  5
rating by dave Pearson
"A great agency with friendly, courteous, and professional staff. The Kari Klien agency and State Farm is dependable and reliable. I highly recommend this agency and company!"
We responded:
"Dave, thank you so much. I do have an awesome team and we have greatly appreciated our relationship over the years!"
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Tim Vipond

December 9, 2024

5  out of  5
rating by Tim Vipond
"Stacy was great to work with and very quick to get information to me."
We responded:
"Thank you, Tim! Stacy has been a part of our team for 13+ years and is awesome!"
Profile photo of Black Boy Cirage

Black Boy Cirage

December 5, 2024

5  out of  5
rating by Black Boy Cirage
"Kari Klien State Farm Best Assurance Ever"
We responded:
"Thank you!"
Profile photo of Aaron Hamilton

Aaron Hamilton

December 4, 2024

5  out of  5
rating by Aaron Hamilton
"Excellent agency to work with. Thanks"
We responded:
"Thank you so much, Aaron! I've got a great team, that's for sure!"
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Marilyn Hudson

November 21, 2024

5  out of  5
rating by Marilyn Hudson
"Taylor was amazing to work with!!! She was so nice and friendly. She was able to save me money plus got renters insurance. I have recommend Taylor to my friends already. Thanks for everything!!"
We responded:
"Marilyn, I am so happy to hear that you were pleased with Taylor. She is amazing at what she does and a great asset to the team! Welcome to our agency!"
Profile photo of Brenda KD

Brenda KD

August 22, 2024

5  out of  5
rating by Brenda KD
"Taylor responded to me right away, she explained everything very clearly and I was happy that we could do it over the phone. Happy customer!"
We responded:
"Thank you for the kind words, Brenda! We have a great team and Taylor is awesome! Appreciate it!"
Profile photo of Logan Rinderknecht

Logan Rinderknecht

August 9, 2024

5  out of  5
rating by Logan Rinderknecht
"Stacy and Taylor were easy to work with while working around my busy schedule. They were able to set me up on a policy and were able to save me some money while doing it. Very satisfied with the customer service."
We responded:
"Thank you, Logan! Welcome to our State Farm family!"
Profile photo of Ben Mast

Ben Mast

July 31, 2024

5  out of  5
rating by Ben Mast
"Handled my claim hassle free!"
We responded:
"That's wonderful to hear, Ben! Thank you!"
Profile photo of Rebecca Erlacher

Rebecca Erlacher

July 23, 2024

5  out of  5
rating by Rebecca Erlacher
"Love all the people at Kari's office."
We responded:
"Thank you so much, Becky! Really appreciate it!"
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Eric Benson

July 16, 2024

5  out of  5
rating by Eric Benson
"Worked with Kari and her staff for over 20 years. Always great to work with and appreciate all they do. Eric B."
We responded:
"Eric, thank you so much for the kind words. It means a lot to us!"
Profile photo of Kurt Ford

Kurt Ford

June 28, 2024

5  out of  5
rating by Kurt Ford
"Hit a deer with my truck and Kari Klein was very helpful throughout the entire process from start to finish. Communicated multiple times on progress."
We responded:
"Thank you, Kurt! We've appreciated you being a part of our agency for many years! "