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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brad Anderson

September 24, 2023

1  out of  5 rating by Brad Anderson
"All I'm going to say is, don't use State Farm. Check around."

Beth Hartman

September 24, 2023

5  out of  5 rating by Beth Hartman
"I have been with Kari Klein & State Farm for quite a few years now. They insure my business, house, car, motorcycle and provide an umbrella. They have always been eager to help whenever I need their services. I have heard that State Farm is an overall good company, and although I agree, I think THIS agent makes it even better."

Jane Lapray

September 13, 2023

5  out of  5 rating by Jane Lapray
"Kari Kliens State Farm team is INCREDIBLE!! Not only did they help me get my claim secured for my car accident they introduced me to life insurance and I learned so much!! So greatly for this team and the help and information they have provided!! Thank you 😊"

Lyndsay Hobbs

August 31, 2023

5  out of  5 rating by Lyndsay Hobbs
"I can’t say enough good things about the team over at Kari Klien’s office. They are personable and reliable. If you have a question, they will answer it and ask follow up questions to make sure they are giving accurate information. You can tell everyone over there really enjoys working there and it’s not just a job to them. So thankful for the whole crew!"

michael jones

August 30, 2023

5  out of  5 rating by michael jones
"Fast, friendly, competent service. Kari and the entire staff were wonderful and expedited my loss claim at a bad time in my life. TY!!!!"

Angie Daugherty

August 18, 2023

5  out of  5 rating by Angie Daugherty
"I have been a State Farm customer for 42 years. Never filed a claim until the Iowa Derecho of 2020. Now 3 years later another wind storm and tree took out both my cars, garage and and quite a bit of damage to the house. Generally, I have found that when claims are made you are not dealing with your local company but external contacts within State Farm. This can be frustrating unless you have a good local team that understands, it is not just about who handles what but also and very importantly about your local team that you gave your trust and business to showing acknowledgement and support (even if they are not the processing contacts). Hunter reached out to me three times from the local office to touch base and show understanding and support while I navigate this process. That matters a great deal. It made me feel acknowledge and valued on a local front. Cedar Rapids has many "local" State Farm agents. None of them handle the claims process directly. All of them offer the same services. You can choose any of the agents to get the same pricing and claims processes. It is the personal relationship and care given by a local team that makes a customer loyal to them. Thank you Hunter, for reaching out and following up."

vickie rudd

August 9, 2023

5  out of  5 rating by vickie rudd
"I was in a car accident and dealing with Kari, Stacey and Hunter made my experience so easy they even checked in on me to make sure thing were going good. These girls are great I’m so glad I have insurance with them. Thanks Vickie"

Janet Hosking

August 5, 2023

5  out of  5 rating by Janet Hosking
"My teenage son had an accident and Kari, Hunter, and the claim agents were fantastic! They were all very helpful and Ivreally appreciate their help."

Kyle Bass

July 26, 2023

5  out of  5 rating by Kyle Bass
"Been a client for eight years, and Kari’s office has always been excellent. The claims were always smooth and professional."

Ladonna Taylor

June 19, 2023

5  out of  5 rating by Ladonna Taylor
"I was treated with such respect and kindness. I am very happy with how my claim was handled by Kari and Hunter. Thank you so much for all you do."

julie davis

June 17, 2023

5  out of  5 rating by julie davis
"When I had hail damage to my roof and siding, State Farm not only came out to assess the damage quickly, but stayed and explained everything I would need to know after filing my claim. I was very impressed!"

Anahita Monsef

June 13, 2023

5  out of  5 rating by Anahita Monsef
"Stopped in today to look at my current policy and make some updates. Hunter was SUPER helpful in going through my policy with me, and Kari even stopped out to answer any questions I had. Great customer service!"

Rob Jansa

June 2, 2023

5  out of  5 rating by Rob Jansa
"My claim was handled very quickly and easily. Great communication!!"

Mark Dillman

May 30, 2023

5  out of  5 rating by Mark Dillman
"Fantastic service through Kari Klien State Farm. They helped us through both our home storm damage claim and my auto claim after hitting a deer. Everything went smoothly and got all repairs completed."

Irene H.

May 24, 2023

5  out of  5 rating by Irene H.
"I have had Kari as an insurance agent for a long time. I would recommend her to any looking for a new insurance agent!"

Craig Steimel

May 9, 2023

5  out of  5 rating by Craig Steimel
"The claims process went well and I was very pleased with how it progressed and how I was kept informed."

Andy Moander

May 2, 2023

5  out of  5 rating by Andy Moander
"Kari and her crew have always went above and beyond to help and answer my questions."

Jack Abben

April 20, 2023

5  out of  5 rating by Jack Abben
"The staff is very helpful and friendly"

Suzanne Philbrick

March 21, 2023

5  out of  5 rating by Suzanne Philbrick
"The Kari Klien State Farm office was wonderful to work with. The gentleman that accidentally backed into my car uses Kari Klien as an agent. They were friendly and very fast with my claim. They even followed up with a phone call to see if my car is fixed. If I didn't live on the other side of the state, I would possibly use Kari's office as my State Farm agent. Thanks again!"

Travis Macku

March 4, 2023

5  out of  5 rating by Travis Macku
"This branch of State Farm is fantastic. Every interaction I've had with the staff has been positive and friendly. Filing a claim is also simple and hassle free. They take care of me and I appreciate it."

Tim Johnston

February 24, 2023

5  out of  5 rating by Tim Johnston
"Super easy and professional"

Betsy Norris

February 23, 2023

5  out of  5 rating by Betsy Norris
"I have had State Farm car and house insurance my entire life. I want to thank Kari Klein and her office staff, Michelle for getting me thru my claim in early January. I was getting frustrated and Michelle was so helpful. Bless you all!🥰"

Cynthia Gagnon

February 16, 2023

5  out of  5 rating by Cynthia Gagnon
"Kari Klien Agency did an awesome job in taking care of my claim. They kept me informed as to what was going on and called me asking how things were going. Everything went really good with no problems. I would recommend them for sure !"

Kendall Sanborn

February 13, 2023

5  out of  5 rating by Kendall Sanborn
"They made sure my claim was handled quickly and with ease!"

Karen Riley

February 9, 2023

5  out of  5 rating by Karen Riley
"Kari Klien is a great agent, highly recommended. The team has great customer service and truly wants to make sure the customers are satisfied and taken care of."