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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryson Haynes

March 31, 2024

5  out of  5 rating by Bryson Haynes
"Kari Klein Agency has been very helpful especially when it comes to actually having to file a claim. They provide great life insurance also!"
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Cynthia Petersen

March 21, 2024

5  out of  5 rating by Cynthia Petersen
"I've been with Kari Klein for many years. The staff is very helpful and knowledgeable!"
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winston heck

February 29, 2024

5  out of  5 rating by winston heck
"The employees are helpful, friendly, and very caring!!"
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Gary Grommon

January 26, 2024

5  out of  5 rating by Gary Grommon
"I am a holdover from AL and have been going to the same office for 44 years. Always great service."
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Jon Franck

January 12, 2024

5  out of  5 rating by Jon Franck
"Very helpful always had answers to my questions"
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Ryne Hartkemeyer

January 5, 2024

5  out of  5 rating by Ryne Hartkemeyer
"They’re ALWAYS calling in to check up with anything and everything. I never need to call as they beat me to it! IF I do call someone always answers or returns my call right away. Best agency to work with- not to mention how unbelievably nice they all are!"
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Patty King

January 2, 2024

5  out of  5 rating by Patty King
"Very satisfied with customer service. Checked with us during the process which was appreciated."
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Patti Peterson

December 26, 2023

5  out of  5 rating by Patti Peterson
"I received good support from my recent claim ..I've had State Farm my whole life and hope I always will. They did the best in processing my claim ASAP. Thanks again"
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Geri Smith

December 11, 2023

5  out of  5 rating by Geri Smith
"My claim went perfectly with Kari and the girls in the office. Hunter reached out to me more than once to see how things were moving along. I couldn't ask for more. Thanks everyone!!"
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December 11, 2023

5  out of  5 rating by Kelly
"I was very impressed with Kari Klein state farm insurance! My car got hit by a deer! Within a week a check was issued to get it fixed!"
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Nathaniel Roelfs

December 6, 2023

5  out of  5 rating by Nathaniel Roelfs
"Kari and her staff have made our claims experience very smooth."
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David Ackman

December 2, 2023

2  out of  5 rating by David Ackman
"I chose State Farm as I have been told they are a good and reputable company but after I started my policy and I got my total a month I received my first bill and is was about $50 more than when I signed the contract I contacted them it took a whole month to get a answer of well after we put it in the system the rest of the way it changed things that’s why which is not what was agreed on when the contract was started. Didn’t receive a email or notification on the app or a courtesy phone call explaining this problem. Should have to honor the price from when I signed the contract but they don’t seem to want to do that. Probably will shop around and cancel just sad such a well known company would treat their customers this way. No way I entered 24 times maybe 3-5 as it kept freezing but still none of that changes the fact that when I put my e signature which therefore states to agree to pay the amount stated not that they can change it cause of policies that weren’t stated. That’s all I am saying maybe the website should be reviewed if it doesn’t allow you to answer all the proper information. But I did call and speak with Taylor who informed me that I didn’t select a option and then I said it didn’t allow that option to be selected on the screen and she said you are correct I see that I couldn’t be selected. Just pointing out a few inconveniences for a new customer that’s all."
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Mama Piplup

November 30, 2023

5  out of  5 rating by Mama Piplup
"My car was stolen and Kari and her staff were very helpful in getting my claim processed and the repair work done when my car was found."
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Jennifer Harris

November 19, 2023

5  out of  5 rating by Jennifer Harris
"A month into choosing Kari’s office and State Farm, one of my kiddos (21) totaled her car. Thankfully she was okay. Kari’s staff and State Farm’s claims department were amazing and made this unfortunate accident easier to manage payment within two weeks. Thank you so much!"
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Don Holladay

November 4, 2023

5  out of  5 rating by Don Holladay
"Excellent job working with Kari, and staff. Very professional and working with claims adjusters made it easy to work with on my claim. Thank you, Kari and State Farm"
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Jen Lamparek

October 2, 2023

5  out of  5 rating by Jen Lamparek
"Kari Klein has been fantastic to work with on Claims! This is my third claim with their office, and it has been easy to choose who I want to do the work, take it in right away, and close things out within just a few weeks. Very seamless. In my most recent claim, Hunter was very helpful to ensure the person at fault paid the deductible, etc."
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Kathy Ramsey

September 28, 2023

5  out of  5 rating by Kathy Ramsey
"Recently my vehicle was totaled when it was hit by an uninsured driver. I cannot praise Kari Klien and Hunter and State Farm enough for the quick response and very fair settlement of the incident!"
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Don Krall

September 26, 2023

5  out of  5 rating by Don Krall
"Recent claim was handled quickly and I received my check within a few days. Unit has already been repaired"
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Brad Anderson

September 24, 2023

1  out of  5 rating by Brad Anderson
"All I'm going to say is, don't use State Farm. Check around."
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Beth Hartman

September 24, 2023

5  out of  5 rating by Beth Hartman
"I have been with Kari Klein & State Farm for quite a few years now. They insure my business, house, car, motorcycle and provide an umbrella. They have always been eager to help whenever I need their services. I have heard that State Farm is an overall good company, and although I agree, I think THIS agent makes it even better."
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Jane Lapray

September 13, 2023

5  out of  5 rating by Jane Lapray
"Kari Kliens State Farm team is INCREDIBLE!! Not only did they help me get my claim secured for my car accident they introduced me to life insurance and I learned so much!! So greatly for this team and the help and information they have provided!! Thank you 😊"
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Lyndsay Hobbs

August 31, 2023

5  out of  5 rating by Lyndsay Hobbs
"I can’t say enough good things about the team over at Kari Klien’s office. They are personable and reliable. If you have a question, they will answer it and ask follow up questions to make sure they are giving accurate information. You can tell everyone over there really enjoys working there and it’s not just a job to them. So thankful for the whole crew!"
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michael jones

August 30, 2023

5  out of  5 rating by michael jones
"Fast, friendly, competent service. Kari and the entire staff were wonderful and expedited my loss claim at a bad time in my life. TY!!!!"
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Angie Daugherty

August 18, 2023

5  out of  5 rating by Angie Daugherty
"I have been a State Farm customer for 42 years. Never filed a claim until the Iowa Derecho of 2020. Now 3 years later another wind storm and tree took out both my cars, garage and and quite a bit of damage to the house. Generally, I have found that when claims are made you are not dealing with your local company but external contacts within State Farm. This can be frustrating unless you have a good local team that understands, it is not just about who handles what but also and very importantly about your local team that you gave your trust and business to showing acknowledgement and support (even if they are not the processing contacts). Hunter reached out to me three times from the local office to touch base and show understanding and support while I navigate this process. That matters a great deal. It made me feel acknowledge and valued on a local front. Cedar Rapids has many "local" State Farm agents. None of them handle the claims process directly. All of them offer the same services. You can choose any of the agents to get the same pricing and claims processes. It is the personal relationship and care given by a local team that makes a customer loyal to them. Thank you Hunter, for reaching out and following up."
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vickie rudd

August 9, 2023

5  out of  5 rating by vickie rudd
"I was in a car accident and dealing with Kari, Stacey and Hunter made my experience so easy they even checked in on me to make sure thing were going good. These girls are great I’m so glad I have insurance with them. Thanks Vickie"